Privacy Policy

Effective Date: June 25, 2025

Miami Contact Lens Institute
www.miamicontactlens.com

1. Our Commitment to Your Privacy

At Miami Contact Lens Institute ("we," "us," or "our"), protecting your privacy and safeguarding your personal and health information is of utmost importance. This Privacy Policy describes how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable Florida medical privacy laws, including Chapter 456, Florida Statutes.

By visiting our website or receiving services from our practice, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal and Contact Information

• Name
  
• Address
  
• Phone number
  
• Email address
  
• Date of birth
  
  

b. Health and Medical Information

• Vision prescriptions and eye health data
  
• Medical history and current treatment information
  
• Insurance information
  
• Appointment and treatment records
  
  

c. Technical and Website Usage Data

When you visit our website, we may collect:

• IP address
  
• Browser type
  
• Pages visited
  
• Time spent on our site
  
  

Cookies and similar technologies may be used to improve your experience. You may adjust your browser settings to limit these.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide optometry services and manage your care
  
• To process insurance claims and billing
  
• To coordinate with other healthcare providers
  
• To send appointment confirmations and reminders
  
• To communicate with you regarding your care or services
  
• For internal quality improvement and training
  
  

4. How We Share Your Information

We may share your information only as permitted by HIPAA and Florida law:

• With health insurance providers for payment and coverage purposes
  
• With specialists or labs for coordination of care
  
• With business associates (e.g., cloud service providers) under strict contractual obligations
  
• As required by law (e.g., public health reporting, court orders)
  
• With your consent for other uses (e.g., referrals or marketing)
  
  

We do not sell or rent your personal health information.

5. Your Rights Under HIPAA and Florida Law

You have the right to:

• Request a copy of your health records
  
• Request corrections to your health information
  
• Request limits on certain uses or disclosures
  
• Receive confidential communications in the format and location you prefer
  
• Receive a record of disclosures made outside of treatment, payment, or healthcare operations
  
• File a complaint without fear of retaliation
  
  

To exercise any of these rights, please contact us in writing (see Section 9).

6. Data Security and Safeguards

We use industry-standard security measures to protect your data, including:

• Secure servers and encrypted electronic health records (EHR)
  
• Physical safeguards for paper files
  
• Access limited to authorized personnel only
  
• Regular staff training on privacy practices and HIPAA compliance
  

7. Website and Online Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We do not knowingly collect personal information from children under the age of 13 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Revisions will be posted to this page with a new effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact:

Privacy Officer
Miami Contact Lens Institute

2627 NE 203rd St. #116

Miami, FL 33180

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Phone: (305) 814-2299
Email: info@miamicontactlens.com

You may also file a complaint with the U.S. Department of Health and Human Services at www.hhs.gov/ocr/privacy/hipaa/complaints/.

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